Cancellation Eligibility

1. Customers may request cancellation of a consultancy service within 30 calendar days from the date of purchase, subject to the terms of this Cancellation and Refund Policy and applicable law.

2. Customers must contact ASPIS CONSULTING GROUP (ACG) LIMITED before requesting cancellation or a refund.

3. Cancellation requests must include the order information and relevant details regarding the service purchased.

Service Cancellation Conditions

1. Cancellation may be considered where the purchased consultancy service has not yet been started or delivered.

2. Once a personal consultancy session, consultancy report, personal productivity recommendation, personal goal planning advice, task management advice, or customised consultancy service has been completed and delivered, the service may not be eligible for cancellation or refund unless required by applicable law.

3. Customers must provide accurate and complete information. Cancellation or refund requests caused by incorrect, incomplete, or misleading information provided by the customer may be declined.

Refund Processing

1. Approved refunds are normally processed within approximately 3 business days after approval.

2. Refunds will be issued through the original payment method whenever possible.

3. Processing times may vary depending on banks, card providers, PayPal, or other payment service providers.

Customer Responsibilities

1. Customers who wish to cancel a consultancy service should contact ASPIS CONSULTING GROUP (ACG) LIMITED as soon as possible.

2. Customers should provide their order details and relevant information when submitting a cancellation or refund request.

3. Customers are responsible for providing accurate contact and order information to allow cancellation or refund requests to be processed efficiently.

Contact Information

1. For cancellation or refund enquiries, please contact:

Email: info@aspisconsultinggroup.uk

Telephone: +44 7792 552294